Catholic Charities West Michigan

Team Lead/Supervisor, Family Reunification Program

Job Locations US-MI-Muskegon
Family Preservation
Position Type
Regular Full-Time

Position Summary

This position provides family preservation therapeutic services with families working as a part of a team, coordinating case management services with the Program Family Worker, Referring Worker, and other service providers.  


This position will supervise the Family Reunification Program staff which provides intensive in-home services to families whose children are returning home from an out of home placement. The supervisor will be responsible for staffing and overall supervision of the program.


Flexible work schedule after an initial training period that includes working in the office and out of the office.


Annual Starting Salary: $37,500.00


Are you passionate about discovering new ways to help empower people and make a difference in their lives?

If you’ve got what it takes to support us in our mission to provide help and create hope through innovative, collaborative, and diverse programs within the community, then we’ve got the right opportunity for you.


About Catholic Charities West Michigan

Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach.

  • CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness.
  • CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

Essentials Duties and Responsibilities

FRP Team Lead

  • Provides in-home, strength based and solution focused counseling and educational services to parents and/or children who are in the process of being reunited or have been reunited after the children have been in out of home placement.
  • Provides leadership and overall plan coordination for the FRP team in developing service plans with families in collaboration with the referring worker.
  • Provides leadership for the planning and provision of educational workshops, parent training, and family recreational activities.
  • Provides professional individual and family therapeutic intervention sessions specific to the family’s needs a minimum of 1.5 hours per week per family and provides each family with required face time weekly as required by the contract or the Agency.
  • Meets contract expectations for the number of families served based on county contracts and provides each family with required face time of 1.5 weekly hours as required by the contract or the Agency.
  • Participates in Family Team Meetings, Individual Education Program Planning, Wraparound Meetings and other collaborative efforts with referring workers and other community members as needed for the benefit of the family.
  • Conducts trauma screenings for all children in the family as indicated and refer family to appropriate
  • services.
  • Completes PFS-2, Protective Factor Survey Assessments and Scoring and incorporate Protective Factors into family goals and service plans.
  • Participates in regular supervisory sessions, case reviews, team meetings and other meetings as required and trainings as required by the contract or the Agency.
  • Provides oral or written testimony to the court, as required.
  • Develops an emergency/safety plan with each family based on reason for referral and/or current risks to the safety and wellbeing of the children.
  • Develops Infant Plan of Safe Care with each family with a substance abuse history AND a child less than 1 year of age.


  • Together with the Family Worker, utilizes solution-focused interviewing techniques and positive, empowering, strength-based language in communications with the family and each other.
  • Together with the Family Worker, completes documentation in a way that meets the expectations for content and timeliness as required by the contract and the Agency.  
  • Supports family by providing transportation, resources, and community linkages for therapeutic,
  • concrete or family needs, outcomes of assessments and screens.
  • Together with the Family Worker, works as a team to engage in activities with the family that assist toward goal achievement within the treatment plan described in the Initial Service Plan, including but not limited to the education of parenting skills, domestic violence, healthy communication skills, impacts of substance abuse on children, cleaning, painting, and relocating, development of routines, chore charts, family rules etc. as needed.
  • Together with the Family Worker, ensures teaching, modeling, and documentation of Infant Safe Sleep teaching and practices for all families with an infant aged less than one year.
  • Together with the Family Worker, ensures  an Early On referral has been made for all families with a child aged less than three years. Referrals must be documented in writing.  
  • Together with the Family Worker, completes follow-up visits a regular intervals following Family Reunification case closure.
  • Participation and completion as required in initial and ongoing Family Reunification Program and Family Preservation training.
  • Performs other special assignments at supervisor’s request.

FRP Supervisor 


  • Interviews and recommends individuals for hire in collaboration with the Director of Human Resources and Program Manager.
  • Trains, supervises, develops and evaluates program staff in adherence to program and Agency policy and procedures.
  • Ensures staff receive orientation, required FRP training and other relevant training.
  • Ensures effective processes are in place for receiving, tracking and assigning referrals.
  • Monitors staff caseload and ensures staff utilizes techniques to reduce burn out and fatigue.
  • Maintains regular contact with foster care agencies and other approved referral sources to encourage referrals and coordinate services.
  • Ensures data is prepared for internal or external reporting and program billing.
  • Assists in the development of annual budget and monitors program adherence to the budget.
  • Facilitates team meetings, individual supervision and case reviews.
  • Participates in internal Agency, Supervisory meetings and other meetings as required.
  • Provides direct service to families and provides on-call coverage to the FRP staff on a 24 hour basis.
  • Attends court hearings to support staff and ensure the program model is upheld.
  • Provides leadership, in conjunction with the Program Manager, within the program for ongoing activities to address the collection of information regarding the quality of services being provided.
  • Participation and completion as required in initial and ongoing Family Reunification Program and Family Preservation training.

Other Knowledge, Skills, and Abilities

  • Knowledge of the Family Reunification Program philosophy and intervention strategies.
  • Ability to work with and relate to multi-problem children and families.
  • Ability to empowering families to solve their own problems.
  • Ability to work in partnership with other team members and/or service providers.
  • Ability to demonstrate sensitivity and responsiveness to cultural differences present in the Agency’s service population.
  • Ability to forge a mutually respectful partnership with individuals and families in which they are helped to gain skills and confidence to address issues and problems.
  • Must have a non-judgmental positive attitude toward families in crisis
  • Must have the conviction about an individual’s / family’s capacity to change and grow
  • Must have an acceptance of individual differences.
  • Must have knowledge and skills in the area of substance abuse and co-occurring disorders.
  • Ability to recognize and address staff burn out issues, transference, counter transference and compassion fatigue issues.
  • Skills in crisis intervention, assessment of potentially violent situations and short- term goal setting.
  • Knowledge of and availability of local resources.
  • Ability to oversee FRP program operations related to the family’s entry into and participation in the program.
  • Ability to collaborate with local MDHHS staff, the court, and other service providers on behalf of the family.

Recommended Employment Qualifications



This position requires knowledge equivalent to that which normally would be acquired through a Master’s Degree (M.A.) in the field of human services, preferably in social work. 



  • A minimum of three to five years of work experience in child welfare, family reunification, family preservation services or other in-home services with at risk families.
  • A minimum of three to five years of work experience work working with multi-problem children and families.
  • A minimum of three to five years administrative and clinical work experience is required.
  • A minimum of three to five years of demonstrated experience in or potential for providing supervision to workers providing in-home services.


Certificates, Licenses, Registrations:

none required.


Supervisory Responsibilities:

This position does not have supervisory responsibilities.


Our Mission

In the spirit of our Catholic tradition, we lead our diverse communities with hope and compassion by offering innovative, collaborative programs. Through our team of highly trained employees, dedicated volunteers and generous community, we deliver the highest quality social services.


Our Vision

Following in the footsteps of Christ, we are the leaders in empowering people to achieve their God given potential by providing help and creating hope.


Our Values

  • Compassion
  • Collaboration
  • Compliance
  • Service to All People
  • Sanctity of All Life


CCWM is an equal opportunity employer, subject to all federal and state laws as applicable to a religious Agency.




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