Catholic Charities West Michigan

Program Manager, Child Welfare

Job Locations US-MI-Grand Rapids
Child Welfare
Position Type
Regular Full-Time

Position Summary

This position provides oversight to the Child Welfare Programs to ensure compliance with regulatory and best practice requirements.


$3,500 signing bonus- split between your first full paycheck and after your 1 year work anniversary given you have previous experience in Foster Care and are CWTI trained and certified. 


Annual Salary Range: $65,000.00 - $68,000.00


Are you passionate about discovering new ways to help empower people and make a difference in their lives?

If you’ve got what it takes to support us in our mission to provide help and create hope through innovative, collaborative, and diverse programs within the community, then we’ve got the right opportunity for you.


About Catholic Charities West Michigan

Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach.

  • CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness.
  • CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

Essentials Duties and Responsibilities

  • Ensures compliance with Department of Health and Human Services (DHHS) requirements based on Division of Child Welfare Licensing (DCWL), DHHS practices and procedures, Implementation, Sustainability, and Exit Plan (ISEP), and other relevant program contracts.
  • Ensures compliance with Agency policies and procedures.
  • Proficient with the MiSACWIS Program.
  • Ensures compliance with the Key Performance Indicator DATA as outlined by Child and Family Service Review (CFSR) and DHHS.
  • Provides regular and consistent supervision/oversight to first-line program supervisors.
  • Attends community/state inter- Agency meetings as a representative of the Agency.
  • Interviews and recommends individuals for hire in cooperation with Agency Human Resources Department and Supervisor.
  • Trains, supervises, develops and evaluates program staff in adherence to program and Agency policy and procedures.
  • Develops and maintains key community relationships and partnerships within service areas.
  • Assists in budget development and adherence.
  • Ensures that documentation and data required for internal and external reporting is completed according Agency standards.
  • Attends Court Hearings as needed.
  • Drives for Agency business.
  • Performs other special assignments at supervisor’s request.

Other Knowledge, Skills, and Abilities

  • Knowledge of DHHS computer systems and any other computer systems required by contract.
  • Knowledge of Microsoft Office, Outlook, Word, and Excel.
  • Possesses strong verbal and written communication skills.
  • Ability to successfully interact with court personnel and appointed attorneys.
  • Ability to relate to diverse populations and cultures while communicating with other staff and the public in a courteous and effective manner.
  • Must be willing and able to work irregular hours, including evenings, holidays, and weekends as required. 
  • Must be willing to travel to other community sites as needed.

Recommended Employment Qualifications


Bachelor Degree in Human Services is required. Masters in Human Services is preferred.



  • A minimum of five years working in the field of Human Services, Child Welfare experience preferred.  Three (3) years of prior supervisory experience required.

Certificates, Licenses, Registrations:

None required, but a valid and current State of Michigan Social Work licensure is preferred.


Supervisory Responsibilities:

This position has management and supervisory responsibilities of subordinates


Benefits Offered:

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Flexible schedule
  • Life insurance
  • 401(k) matching
  • Retirement plan
  • Referral program
  • Employee discount
  • Flexible spending account
  • Professional development assistance
  • Employee assistance program


Our Mission

In the spirit of our Catholic tradition, we lead our diverse communities with hope and compassion by offering innovative, collaborative programs. Through our team of highly trained employees, dedicated volunteers and generous community, we deliver the highest quality social services.


Our Vision

Following in the footsteps of Christ, we are the leaders in empowering people to achieve their God given potential by providing help and creating hope.


Our Values

  • Compassion
  • Collaboration
  • Compliance
  • Service to All People
  • Sanctity of All Life


CCWM is an equal opportunity employer, subject to all federal and state laws as applicable to a religious Agency.


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