Catholic Charities West Michigan

Visitation Specialist, Child Welfare

Job Locations US-MI-Grand Rapids
Child Welfare
Position Type
Regular Full-Time

Position Summary

The Visitation Specialist provides supportive services to the Child Welfare cases under the direction of the Supervisor.


This position transports children and biological parents to necessary appointments and visits.  This position also supervises visits and documents notes and performs additional needs as related to the Child Welfare Department. 


Flexible work schedule after an initial training period that includes working in the office and out of the office.


Wage Range: $18.00 - $20.40 Hourly


Are you passionate about discovering new ways to help empower people and make a difference in their lives?

If you’ve got what it takes to support us in our mission to provide help and create hope through innovative, collaborative, and diverse programs within the community, then we’ve got the right opportunity for you.


About Catholic Charities West Michigan

Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach.

  • CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness.
  • CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

Essentials Duties and Responsibilities

  • Upholds the confidentiality of the clients served.
  • Collaborates with FC Specialists and supervisors to schedule visits.
  • Transports children and/or families in the Child Welfare Program.
  • Completes transportation logs.
  • Coordinates and supervises visits for biological parents and children in the Child Welfare Program.
  • Attends case review meetings, Family Team Meetings (FTM), and case conferences to maximize coordination and continuity of services for the foster children as needed.
  • Transports client case paperwork to court.
  • Follows all expectations as written in Catholic Charities West Michigan transportation policy / safe driving practice.
  • Ensures safety of children through the proper use of car seats and seat belts.
  • Maintains and clean agency vehicles/car seats on a weekly basis.
  • Maintains and cleans visit areas daily.
  • Coordinates routine maintenance of Agency vehicles.
  • Provides supervision and written documentation of parenting time visits.
  • Files paperwork and conducts concurrent audit reviews of client case records.
  • Keep records of daily tasks/duties for monthly statistics.
  • Attends program meetings as required.
  • Drives for Agency business.
  • Performs other special assignments at supervisor’s request.

Other Knowledge, Skills, and Abilities

  • Ability and willingness to transport clients within a large geographic area
  • Flexibility to work non-traditional hours
  • Ability to manage and organize schedules
  • Efficient in time management and multi-tasking
  • Ability to relate to diverse populations and cultures while communicating with clients in a courteous and effective manner both orally and in writing
  • Strong verbal, written and interpersonal communication skills
  • Proficient in related computer applications including Microsoft Office
  • Ability to document client interactions and parenting skills
  • Strong conflict management skills
  • Proficient knowledge of computers, smartphones, GPS, and online calendars
  • Ability to identify the safety needs of a child and maintain that as a priority daily

Recommended Employment Qualifications


  • A High school diploma, GED, or Bachelor’s Degree in Social Work, Sociology, Psychology, or a Human Service related area preferred.


  • A minimum of one-year experience working with children and families preferred.

Certificates, Licenses, Registrations:

  • none required

Supervisory Responsibilities:

This position does not have supervisory responsibilities.


Our Mission

In the spirit of our Catholic tradition, we lead our diverse communities with hope and compassion by offering innovative, collaborative programs. Through our team of highly trained employees, dedicated volunteers and generous community, we deliver the highest quality social services.


Our Vision

Following in the footsteps of Christ, we are the leaders in empowering people to achieve their God given potential by providing help and creating hope.


Our Values

  • Compassion
  • Collaboration
  • Compliance
  • Service to All People
  • Sanctity of All Life


CCWM is an equal opportunity employer, subject to all federal and state laws as applicable to a religious Agency.




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